Jon Bartee | IT Engineer

About Me

Background, experience, and what I'm working toward

I'm an IT Engineer based in Atlanta, GA with 7 years of experience spanning NOC operations, enterprise technical support, cloud support engineering, and observability. I currently work at Gulfstream Aerospace, where I administer monitoring infrastructure and build observability solutions that give teams real-time visibility into corporate networks, databases, and applications.

My day-to-day involves Grafana, ManageEngine Applications Manager, and OpManager, as well as infrastructure-as-code and event-driven remediation using PowerShell, Bash, Python, and Azure DevOps pipelines. I'm actively expanding into container orchestration with Kubernetes and OpenShift as part of ongoing platform modernisation work.

I'm looking to grow into roles focused on infrastructure engineering, SRE, or platform engineering — areas where my monitoring expertise and automation skills can go deeper.

            Current Role
            Monitoring & Observability Specialist at Gulfstream Aerospace
          

            Experience
            7 years across NOC, cloud support, and infrastructure observability
          

            What I'm After
            Infrastructure engineering, SRE, or DevOps / platform engineering roles
          

            Location
            Atlanta, GA — open to remote and hybrid opportunities
          

Skills & Technologies

Tools I use professionally and technologies I'm actively building on

Monitoring & Observability

Grafana Prometheus Applications Manager OpManager Alerting Dashboards

Infrastructure & Systems

Linux Windows Server VMware KVM Networking

Containers & Orchestration

Kubernetes OpenShift Docker

Scripting & Automation

Bash PowerShell Python YAML JSON

DevOps & Version Control

Git Azure DevOps Pipelines CI/CD

Tools & Platforms

ServiceNow JIRA Confluence Salesforce

Current professional skills Actively expanding

Experience

My professional background across 7 years in IT

Monitoring & Observability Specialist

Gulfstream Aerospace · Atlanta, GA

2023 – Present

Administer Grafana stack, ManageEngine Applications Manager, and OpManager to monitor corporate infrastructure, networks, databases, and applications.
Build tailored observability dashboards and alerting workflows based on business needs across teams.
Develop infrastructure-as-code solutions and event-driven remediation using PowerShell, Bash, Python, Azure DevOps Pipelines, and Git.
Install and maintain monitoring tools aligned with performance needs and budget constraints.

Grafana Applications Manager OpManager OpenShift PowerShell Python Azure DevOps

Cloud Support Engineer

UKG / Kronos Incorporated · Orlando, FL

2021 – 2023

Used monitoring tools and incident response procedures to ensure high availability and performance of cloud infrastructure and software services.
Resolved production alerts and tracked issues, communicating with customers through ServiceNow, JIRA, and Salesforce.
Collaborated across departments to resolve infrastructure bottlenecks and improve support processes.
Created internal documentation in Confluence and delivered knowledge sharing across teams.

Cloud Infrastructure Incident Response ServiceNow JIRA Salesforce Confluence

Technical Support Representative

Kronos Incorporated · Orlando, FL

2019 – 2021

Incident response and system monitoring across production, development, and test environments.
Windows Server administration for Workforce Central software.
Collaborated with engineering teams to identify and resolve product deficiencies.

Windows Server System Monitoring Incident Response Technical Support

System Technician (NOC)

Hostdime.com · Orlando, FL

2018 – 2019

Tier 2 customer support for hosting services and infrastructure.
Server build, maintenance, and system administration for Windows and Linux (CentOS) systems.
Configured and maintained virtualised environments using KVM.

Linux (CentOS) Windows Server KVM NOC Server Administration

Projects

Things I've built, deployed, or am actively working on

📊

Grafana on OpenShift

In Progress

Deploying and configuring a Grafana observability stack within an OpenShift (Kubernetes) environment at Gulfstream Aerospace. Involves managing containerised deployments, configuring data sources, and building dashboards for infrastructure and application monitoring at enterprise scale.

Grafana OpenShift Kubernetes Prometheus Observability

⚙️

Event-Driven Remediation

Professional

Developed infrastructure-as-code and automated remediation workflows at Gulfstream using PowerShell, Bash, Python, and Azure DevOps Pipelines — reducing manual intervention for recurring infrastructure events.

PowerShell Python Bash Azure DevOps IaC

🏠

Home Lab

Ongoing

Personal lab environment used to experiment with infrastructure technologies outside of work — including Linux administration, container deployments, and tooling that complements my professional skill set. More projects coming soon.

Linux Docker Networking Self-hosted

Education

Academic background

🎓

Bachelor of Science in Information Technology

University of Central Florida

Orlando, FL

Get in Touch

Open to new opportunities — feel free to reach out

linkedin.com/in/jonathanbartee